Privacy Policy & Terms of Service

Effective Date: February 18, 2025

At Charter Recovery, we take your privacy and confidentiality very seriously. We follow HIPAA, 42 CFR Part 2, and all Nevada laws to protect your health information.

🔒 Your Privacy

  • Your treatment and records are confidential.

  • We do not share your information without your written permission, unless required by law (for example: court orders, mandatory reporting, or emergencies).

  • Telehealth sessions are conducted on secure, HIPAA-compliant platforms.

📅 Attendance & Scheduling

  • Clients are expected to attend at least one session per week unless otherwise approved.

  • Missing two weeks without notice may result in disenrollment.

💳 Payments

  • Group counseling: $30/session

  • Individual counseling: $45/session

  • Anger management: $30/session

  • Substance abuse evaluations: $100

  • Payments are made online at the time of scheduling. Prepaid sessions are non-refundable.

⚖️ Legal & Emergency Disclaimer

The services provided by Charter Recovery are for outpatient counseling and education only. They are not a substitute for emergency medical or psychiatric treatment.
If you are experiencing a crisis:

  • Dial 911 for emergencies.

  • Call 988 for the Suicide & Crisis Lifeline.